Configuring Outbound E-mail on Presentation Server

The cd_audience_manager.conf.xml is the configuration file for Audience Manager and Outbound E-mail on the Presentation Server.

Procedure

  1. On a .NET system, navigate to Outbound E-Mail\Presentation System\NET\config and copy the following file to your Tridion installation \config directory:
    • cd_audience_manager.conf.xml
  2. On a Java system, navigate to Outbound E-Mail\Presentation System\Java\config and copy the following file to your Tridion installation \classes directory:
    • cd_audience_manager.conf.xml
  3. Open cd_audience_manager.conf.xml in a text editor:
  4. For Outbound E-mail you can configure various settings:
    <OpenImage>
    The URL of the image to display in an e-mail (to track when it is opened).
    <ErrorResolvingLink>
    The URL to redirect to when a Component Link cannot be resolved.
    <ErrorResolvingBinary>
    The URL to redirect to when a MultiMedia Component Link cannot be resolved.
    <GeneralError>
    The URL to redirect to in case of a general error.
    <AppendTrackingInfo>
    Whether or not the TrackingInfo parameter should be added to the URL when redirecting.
    <Configuration>
    	<Email>
    		<OpenImage>MailOpened.gif</OpenImage>
    	</Email>
    	<Redirect>
    		<ErrorResolvingLink>Resolve.html</ErrorResolvingLink>
    		<ErrorResolvingBinary>Empty.gif</ErrorResolvingBinary>
    		<GeneralError>Error.html</GeneralError>
    		<AppendTrackingInfo>false</AppendTrackingInfo>
    	</Redirect>
    	...
    </Configuration>
  5. Save and close cd_audience_manager.conf.xml.