Upgrading Content Delivery Server Roles running as Windows services

To upgrade Content Delivery Server Roles that run as Windows services (that is, Content Deployer, Monitoring, or the Cache Channel Service), stop the service you want to upgrade and run the installer.

About this task

Note that as of SDL Tridion 2013, all Server Roles that run as Windows services are 64-bit processes that require a 64-bit JVM.

Procedure

  1. Access your Windows Task Manager and select the Processes tab to see all running processes. Determine if you see any of the following strings:
    • cd_deployer.exe *32
    • cd_cacheservice.exe *32
    • cd_monitor.exe *32

    This means that the corresponding Server Roles is currently running as 32-bit Windows services.

  2. Open a command prompt.
  3. If you have discovered that one or more of the Server Roles you want to upgrade are running as 32-bit Windows services, access the location of each Server Role and uninstall the Windows service by typing the following:
    <servicename>.exe --remove

    where <servicename> is one of the following:

    • cd_deployer
    • cd_cacheservice
    • cd_monitor
  4. Access the SDL Tridion installation media, navigate to the Content Delivery\installer\ folder and run the file startCDinstaller.bat.
  5. Follow the instructions on the screen and select to install the Windows service you wish to upgrade. Choose the location in which the Windows service was previously installed. Note that as a final step, you can save your installation settings to an XML file. This is useful if you want to perform the same Server Role installation again later on another machine.