Establishing a dedicated system user

The Content Manager components need a dedicated OS local administrator per server to host all components, with the right region and language settings.

Before you begin

All Content Manager related components should be run by a designated operating system user (also known as a Service Account, typically named InfoShare). This separate user lets you change user settings with little interference with the rest of the system.

About this task

A Windows Domain user is required when using Microsoft ADFS as STS. Ask your Active Directory system administrator to create a service account.

Procedure

  1. Create the local or domain InfoShare system user:
    1. Select Server Manager in the lower left corner.
    2. Select Tools > Computer Management.
    3. Open Computer Management > System Tools > Local Users and Groups then select Users.
    4. Open the Action menu and select New user.
    5. Enter InfoShare as the User name.
    6. Enter a Full name and a Description.
    7. Enter a Password. Enter the password again in the Confirm password field.
    8. Clear User must change password at next logon then select User cannot change password and Password never expires.
    9. Select Create and Close.
    10. Under Local Users and Groups, select Groups.
    11. Open the local Administrators group of the machine and add the InfoShare system user.
    12. Select Apply.
  2. Allow the InfoShare user to run services, otherwise you may experience service startup failures.
    1. As an administrator user, open Server Manager then Select Tools > Local Security Policy on your server.
    2. Open Local Policies then select User Rights Assignment.
    3. Open Log on as a service then select Add User or Group and add the InfoShare user created above.
    4. Select OK to activate the settings.
    5. Open the File menu and select Exit to close the window.
  3. Set the language and region of the InfoShare system user on each application server:
    1. Login on to your system as the InfoShare user to validate the user account.
    2. Select Control Panel > Clock, Language and Region.
    3. Select Language.
    4. Make sure that English (United States) is the language listed.
      • If English (United States) is not listed, select Add a language then English and Open. Select English (United States), then click Add.
      • If English (United States) is among other languages listed and it does not appear first, select it then Move up until it appears first.
    5. Still in the Language window, select Change date, time, or number formats on the left pane
    6. Change format to English (United States).
    7. Change:
      • Short date: dd/MM/yyyy
      • Long date: ddddd d MMMM yyyy
      • Short time: HH:mm:ss
      • Long time: HH:mm:ss
    8. Select the Location tab, for the Current location field, select the entry United States.
    9. Select the Administrative tab and select Change system locale.
    10. Select English (United States).
    11. Select OK.
  4. Restart the server.