Troubleshooting the crawler service

If the crawler service does not run after the installation, you can unregister and register the crawler service to fix this issue.

Procedure

  1. Login into the server as an Administrator user.
  2. Run the following bat scripts:

    <INFOSHARE>\App\Crawler\Configuration\UnregisterAllCrawlers.bat

    <INFOSHARE>\App\Crawler\Configuration\RegisterThisCrawler.bat