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Troubleshooting the database installation
When the database returns errors after creation or import, check the available corrective actions.
What to do if Oracle database import fails If the import fails, you may want to remove the designated ISOURCE database user and all the objects it owns before you can try again.
What to do in case of "ORA-12638" error A freshly installed Oracle database sometimes results in ORA-12638 errors. If you are running a dedicated Content Manager Oracle server, you can resolve problems by altering the SQLNET.AUTHENTICATION_SERVICES setting.