If you have problems connecting to the Activation Server during online activation or deactivation, you may want to modify your proxy server settings. Alternatively, you can choose to activate or deactivate offline.
About this task
Note: This operation is not possible for activating network licenses.
Note: You can specify only the proxy server. Proxy authentication is not supported.
Procedure
- Display the Connection Settings dialog:
- If you have attempted to activate or deactivate online and the Activation Failed because you could not connect to the Activation Server, then you are prompted to modify your connection settings. Select Yes.
- In the Product Activation dialog, select the Alternative activation options link on the Activate online page. Select Connection Settings.
- Modify the settings as needed and then test the connection. If you are still unable to connect to the Activation Server, you can choose to activate or deactivate offline instead.
Tip: Select Refresh to reset your proxy settings.