License and entitlements

Your unique Customer ID determines which modules and features of Tridion Sites will be available to system users based on your license agreement with RWS.

Contact RWS Customer Support to obtain your customer ID. You will need to specify your Customer ID when running the Content Manager. For Content Delivery, you need to specify the ID individually for each of the Content Delivery standalone services.

Additionally, to enable Tridion Sites to communicate with the entitlements server, you must configure the allowlist in your organization's firewall to allow communication with *.sentinelcloud.com.