Reclaiming vendor tasks from the Orders view
When you reclaim vendor tasks, you take the tasks back from their owners and reassign them to their initial assignees (who must accept the tasks in order to work on them).
About this task
The list of initial assignees refers to the users/groups who were assigned to the vendor task when the vendor tasks were generated. The list of initial assignees does not refer to the users/groups currently specified in the vendor order template (VOT).
For example, on the 2nd of March you specify a VOT for a Translation task. You specify 2 assignees: John Doe and Jane Doe. The VOT is associated to a project which starts on the 3rd of March, and the Translation task assigned to a vendor (VOT) is generated on the 4th of March. The Translation task is accepted by John Doe who starts working on the translation.
- You remove John Doe and Jane Doe as assignees.
- You add Marlon Brando and Michael Jackson as assignees.
On the 7th of March, you receive an email from John Doe who is in hospital and who cannot work on the task. You reclaim the Translation task. Now, the Translation task is assigned to John Doe and Jane Doe, who were featured as assignees on the 4th of March, namely the time when the Translation task was generated. Jane Doe accepts the Translation task and starts working on it. Note that, when you perform the reclaim, the Translation task is not assigned to Marlon Brando and Michael Jackson, because these were not featured as VOT assignees on the 4th of March, but rather later, on the 6th of March.
Procedure
- Log in to Trados Enterprise (by accessing this link: http://languagecloud.sdl.com/lc).
- Go to Orders > Orders.
- Select the project link.
- Select the Tasks tab.
- Select the check box corresponding to the task you want to reclaim.
- Select Reclaim and confirm your choice.