Resolving a lock

For a variety of reasons, the item you are trying to edit may show you a lock icon in its border. If this happens, you can find out why you are unable to edit the item, and how you may be able to make it editable.

Procedure

  1. Open a browser, access a Web page that is editable and start editing by clicking the SDL Tridion button at the top left corner of the page.
  2. Click on a part of the Web page that shows a lock on its border, and click the lock icon.
    You are informed why the item is locked, and provided with options to proceed.
  3. If you feel that you should be able to modify the item, take action to unlock it. Depending on the type of lock and on your security clearance, you might be able to resolve the lock, or you might have to ask your SDL application administrator to unlock the item for you.