Configuring notification delivery

To make sure that automatic email notifications are sent successfully, you need to perform several steps both within WorldServer (e.g. configure notification delivery settings) and in the general.properties file (e.g. turn on the notification engine).

Procedure

  1. Make sure that the assignees have valid email addresses configured in WorldServer.
    You can view the email address of a user by going to Management > User Setup > Users and selecting that user.
  2. Go to Management > Administration > Notification Delivery and configure notification delivery settings.
    You can also change the content of the automatic email message by going to Management > Administration > Notification Content and selecting Task Due Date Changed or Task Step Due Date Changed in the Notification Type list.
  3. Turn on the notification engine by opening the general.properties file with a text editor and configuring the value of the notification_engine property to on.
  4. Stop WorldServer and start it again.