Configuring password recovery settings for users

You have two options for configuring password recovery settings for your users, depending on your company's security policy. Thus, when users select Forgot your password on the WorldServer login page, you can either allow them to reset their password and add a new one themselves or to have them ask the WorldServer administrator to change their password through an email message.

Before you begin

If you want users to recover their password by sending an email message to the administrator, make sure that the administrator has a valid email address configured in WorldServer. You can check this by going to Management > User Setup > Users and clicking the name of the administrator. The email address is displayed in the Email box.

Procedure

  1. Open the general.properties file with a text editor.
  2. Search for the forgot_password_link property.
  3. Do one of the following:
    • To allow users to reset their password and add a new one themselves, change the value of the property to user_reset.
    • To have the users ask the WorldServer administrator to change their password through an email message, change the value of the property to email_admin.
  4. Save and close the general.properties file.
  5. Stop WorldServer and start it again.