Resetting your password directly

If you need to enter your user name and email address after you select Forgot Password on the WorldServer login page, you can reset your password directly.

Procedure

  1. On the WorldServer login page, select Forgot Password.
  2. In the Username box, enter your WorldServer user name.
  3. In the Email box, enter the email address associated with your WorldServer account.
    Usually, this is your work address.
  4. Select Reset Password.

Results

You will soon receive an email message with a new password.

What to do next

Log in to WorldServer using your new password, and then change it by going to Tools > Personal Preferences.