If the workstation or server being licensed does not have Internet access, licenses can be activated offline through a file exchange system.
Procedure
- When MultiTrans is started for the first time, it searches for (and does not find) a license. The MultiTrans Licensing Utility is automatically launched. Select the Activate tab.
- Copy each Activation ID from your Entitlement Certificate, paste it into the window, and then choose Activate License(s) Offline. Be sure to copy only the Activation ID, and no additional text.
- A *.zip file is generated. You must transfer this to a device with Internet access, and attach it to your support case at https://gateway.sdl.com.
- SDL support will email you back an XML file. This must be copied to the computer you are activating offline.
- Select the Process tab of the MultiTrans Licensing Utility. Click Browse to Response File and select the XML file given to you by SDL support, then click Process XML Response File.
A success message displays and your license can be viewed from the View tab.