Customer Refused a Delivery

This template is used to notify the project manager when a customer refuses a document delivery.

Recipients: Project managers.

This template includes the following available elements:

  • Also Deliver To
  • Billing Account
  • Body Part Url
  • Client Module: Quote Required
  • Comments and Instructions
  • Contact Name
  • Context Note
  • Customer Name
  • Delivery Delay Reason
  • Document Name
  • Enterprise Name
  • Priority
  • Project Completion Date
  • Project Delivery Date
  • Project Group Code
  • Project Manager CC Names
  • Project Manager Name
  • Project Number
  • Project Title
  • Purchase Order
  • Reference Document
  • Reference Project Number
  • Send To
  • Sent By
  • Submitted Date
  • Traffic Coordinator

To: Project Manager Lucy

Subject: A document was refused by the customer

Heading: Delivered document refused

Message: Document Annual Report was refused by customer ACME. Reason: The legal review found errors in section 4.2.