Service Refused

This template is used to notify a provider when a subsequent provider has rejected a delivered task. The notification typically includes the reason for the rejection, such as too many errors found in revision.

Recipients: Providers and project managers.

This template includes the following available elements:
  • Also Deliver To
  • Billing Account
  • Body Part Url
  • Client Module: Quote Required
  • Comments and Instructions
  • Contact Name
  • Context Note
  • Customer Name
  • Delivery Delay Reason
  • Document Name
  • Enterprise Name
  • Language Pair
  • Priority
  • Project Completion Date
  • Project Delivery Date
  • Project Group Code
  • Project Manager CC Names
  • Project Manager Name
  • Project Number
  • Project Title
  • Provider Name
  • Purchase Order
  • Reference Document
  • Reference Project Number
  • Send To
  • Sent By
  • Service Name
  • Submitted Date
  • Task Delivery Date
  • Traffic Coordinator
  • Units
  • Workflow Delivery Date

To: Tyler Translator

Subject: Service refused for project ACME-20200403-006

Heading: Service Refused

Message: Your Translation service for project ACME-20200403-006, delivered 4/15/2020, has been refused. Note: Incorrect terminology used; please cross-check with the TermBase provided.