Viewing your Deactivation Certificate for a Single-user license

Deactivation certificates are generated when you deactivate offline. You then return the deactivation certificate to the SDL Activation Server. Until you return the certificate, you will not be able to activate your SDL product on the same machine or another machine with the same activation code.

About this task

You many need to view your deactivation certificate at a later date if you did not return the certificate to SDL or you need to prove that you have deactivated the product on your machine.

Procedure

  1. Display the Product Activation dialog box. Click the View certificate from last deactivation link.
  2. If you need to return the deactivation certificate (License) complete the following steps.
    • Switch to a computer that can access the Internet and log onto SDL Account.
    • Click the Licenses link.
    • Follow the prompts for returning your deactivation certificate for your SDL product using the copy of the deactivation certificate that you have.
    • You can now activate your product using the activation code. See Activate Your Product for more information.