Configuring TransferOperationHeartbeatTimeout

The <TransferOperationHeartbeatTimeout> element in the TranslationManager.xml file allows you to monitor the status of the Translation Manager process

About this task

The Translation Manager process thread is considered hanging if a heartbeat does not arrive before the end of the timeout (specified in seconds).

Procedure

  1. Open the TranslationManager.xml file in a text editor.
    By default, the file is located in your Tridion installation \config directory.
  2. In the <TransferOperationHeartbeatTimeout> section, enter a value (seconds). For example:
    <TransferOperationHeartbeatTimeout>800</TransferOperationHeartbeatTimeout>
  3. Save and close the file.
  4. Set up and configure Application Monitoring:
    1. Install a Monitoring Agent on the Content Manager Server machine on which the Translation Manager process is running.
    2. Monitor the Translation Manager process by configuring the Monitoring Agent cd_monitor_conf.xml configuration file. The HeartbeatMonitoring element contains the SDL Tridion processes that you intend to monitor and that use heartbeat monitoring. To configure the Translation Manager process for heartbeat monitoring, add the following element inside the Services element:
      <Service ServiceType="TranslationManager" TimeoutValue="10m" />
    3. Save and close the file.