Global Work List

Before you begin

To view and perform an activity from the Global Work List, you must be a System Administrator or have Workflow Management rights.

About this task

As a team leader or manager, you may want to see an overview of all items that are currently in a Workflow Process, in order to determine what each item's status is, and who is working on it. The Global Work List provides such an overview.

This list provides detailed information about process and activities and allows the system administrator or Workflow Manager to see how work is progressing and, if needed, to finish a Workflow Process or activity.

To work with the Global Work List, do the following:

Procedure

  1. Select System Administration at bottom left (if you do not see this control, you have insufficient access to this functionality).
    The System Administration panel is displayed on the left.
  2. Select or expand Workflow Management, and then select Global Work List.
    A list of items currently in Workflow is displayed in a list on the right.
  3. Right-click an item in the list to access the context menu and select the action you want to perform.

    You can perform the following actions from a Process Instances list:

    Restart Activity
    Restarts a suspended Activity.
    Assign Activity
    Assigns the Activity to a different User than the one it is now assigned to.
    Finish Activity
    Finishes the Activity. The next Activity will be assigned to the next assignee.
    Finish Process
    Terminates the entire Workflow Process for this item.