Retrieving projects from Trados Customer Portal

You can retrieve completed projects in two ways: download the files to your local computer or upload the files back to their original repository.

Procedure

  1. Log in to your Trados Customer Portal account.
  2. Go to All Projects and identify the project.
  3. To download the files, do one of the following:
    • Select Download to download only the target files to your local computer.
    • Select Include Source Files to download both the target and the source files to your local computer.
    • Select Include Reference Files to download both the target and the reference files to your local computer.
    • Select Include Source and Reference Files to download the target, the source, and the reference files to your local computer.
  4. To upload the files, select Upload to Salesforce Marketing Cloud.
    The translated files are uploaded back to the same folder. You can see a confirmation message on the project tile when the upload is complete.
    There are two options for integrating translated content:
    1. The translated file is added to Salesforce Marketing Cloud and its name is appended with the target language code. For example, User_Guide_fr_FR.docx.
    2. The translated file is added to Salesforce Marketing Cloud by overwriting the source file.
    Retrieving translated files overwrites the content of existing files in Salesforce Marketing Cloud; for larger files, there might be a delay when downloading files. Also, if a translatable file contains a Primary Key, the content of the existing file is overwritten when retrieving the translated file and an extra line with the translation of the Primary Key is added.